Order Status



To check the status of your order and get a delivery estimate


Holiday Shipping Time
During the holiday seasons, it can take 2-3 days to process an order before it is shipped. Once your order has shipped, you will receive an email with your tracking number, which is also available on the My Account page. Please know that we are working around the clock to insure orders are processed and delivered in time for Christmas.

If your billing and shipping addresses are different, we may need to verify your order. There may be a 1-2 day delay for verification. We will notify you right away when verification is required.


More Shipping Information

View our Holiday Shipping Schedule

Delivery Option Details

FREE Standard Shipping - FREE for orders over $50.00 *, by Ground (3-6 business days),  Only available to USA 48 lower states. Not available for Alaska, Hawaii, & Puerto Rico & international. Some specialty items or oversized items do not qualify.

Standard Shipping - by Ground (2-6 business days); no Sunday delivery. Saturday delivery to home addresses.

3 Day - 3 business days (from date shipped), no weekend delivery;

2 Day - 2 business days (from date shipped), no weekend delivery;

1 Day Overnight - 1 business day (from date shipped), no weekend delivery;

1 Day Overnight Priority A.M. - 1 business day; delivery in morning (from date shipped), no weekend delivery;

* Please note that some heavy items and specialty items do not qualify for free shipping.

Orders ship in plain boxes; WiiShopExpress name is not visible; with no indication of items inside; no spoiled gift surprises.

Orders may ship in multiple parcels and from different warehouses, to speed up your delivery.

Shipments are fully insured and have online tracking; you're protected and informed.

We ship by FedEx primarily, but we may use USPS First Class and Priority Mail for packages with weight under 2 lbs.

If you need delivery on Saturday, please call our sales department to arrange.

To check the status of your order, go to My Account - Orders.

FREE Shipping Policy

Wii Shop Express is currently offering FREE standard shipping for orders over $50.00 within the USA (lower 48 states). Shipments to APO addresses, P.O. Boxes, Alaska, Hawaii and Puerto Rico, do not qualify. Orders for $129 Console with Sports and Sports Resort do not qualify. Hurry, our free shipping offer is for a limited time only.

When Billing & Shipping Addresses Are Different

For fraud prevention purposes, if your billing and shipping addresses are different, we must verify your order. There may be a 1-2 day delay for order verification. We will notify you right away when verification is required. To expedite, place your order by phone at 1-800-358-1909. Wii Shop Express reserves the right to cancel any order. WiiShopExpress.com actively pursues and prosecutes fraud offenders.


Note: we are not responsible for delays by FedEx. In the event of a delayed delivery, we will work on your behalf and directly with FedEx to secure an appropriate credit, if it is warranted. Please also note that FedEx does not guarantee delivery times during certain dates surrounding key holidays, such as Christmas; they commit only to making a best effort with allowances for mechanical failure as well as air traffic and weather delays.

APO addresses, P.O. Boxes, Alaska, Hawaii and Puerto Rico

We ship to APO addresses, P.O. Boxes and Alaska, Hawaii and Puerto Rico. For these locations, you must select the following shipping option: (Standard shipping by FedEx ground does not delivery to these locations)
  • For APO address and P.O. Boxes, you must select USPS Priority Mail (For P.O. Boxes, use a physical address for shipping to take advantage of our free standard ground shipping.)
  • For Alaska, Hawaii and Puerto Rico, select either USPS Priority Mail or FedEx 3 Day or FedEx 2 Day or FedEx Overnight.

International Shipping Options (Canada and Worldwide)

FedEx Ground 6-10 Business Days
USPS First Class Mail 7-14 Business Days (only for orders under 11oz.
USPS Priority 5-7 Business Days
USPS Express Mail 3-5 Business Days
Note: International buyers are responsible for any customs duty or tax.