Shipping Policies
Orders received by 12pm Pacific Time usually ship same day. Orders received after noon ship next business day. If you are submitting an order close to this deadline and it’s important to verify it will make the cut-off for that day, please call customer service at 800-358-1909.
Delivery Option Details
Standard Shipping - by FedEx Ground (2-6 business days), view map for delivery estimate; no Sunday delivery. Saturday delivery to home address.
3 Day Delivery - 3 business days, no weekend delivery; ships same day or within 24 hours
2 Day Delivery - 2 business days, no weekend delivery; ships same day or within 24 hours
1 Day Overnight Delivery - no weekend delivery; ships same day or within 24 hours - by FedEx.
1 Day Overnight Delivery Priority A.M. - delivered next day in the morning, no weekend delivery; ships same day or within 24 hours - by FedEx.
If you need it delivered on Saturday, please call our customer service to arrange.
• We ship anywhere in the USA and Canada.
• We ship by FedEx primarily, but we may use USPS First Class and Priority Mail for packages with weight under 2 lbs.
• Orders ship in plain boxes; with no indication of items inside; no spoiled gift surprises.
• Orders may ship in multiple parcels and from different warehouses, to speed up your delivery.
• Shipments are fully insured and have online tracking; you're protected and informed.
• Orders over $200, require direct or adult signature.
• To check the status of your order, go to My Account - Orders.
FREE Shipping Policy
Wii Shop Express is currently offering FREE standard shipping for orders over $99 within the USA (lower 48 states). Shipments to APO addresses, P.O. Boxes, Alaska, Hawaii and Puerto Rico, do not qualify. Hurry, our free shipping offer is for a limited time only.
When Billing & Shipping Addresses Are Different
For fraud prevention purposes, if your billing and shipping addresses are different, we must verify certain detailed information; including but not limited to the full name, address and landline phone numbers of people residing at both the bill to and ship to addresses. Additional verification may also require contacting the bank that issued your credit card and adding your shipping address listed as an alternate address in that bank's records. There may be a 2 day delay for order verification. We will call you to confirm information. Wii Shop Express reserves the right to cancel any order. WiiShopExpress.com actively pursues and prosecutes fraud offenders.
Note: we are not responsible for delays by FedEx. In the event of a delayed delivery, we will work on your behalf and directly with FedEx to secure an appropriate credit, if it is warranted. Please also note that FedEx does not guarantee delivery times during certain dates surrounding key holidays, such as Christmas; they commit only to making a best effort with allowances for mechanical failure as well as air traffic and weather delays.
APO addresses, P.O. Boxes, Alaska, Hawaii and Puerto Rico
We ship to APO addresses, P.O. Boxes and Alaska, Hawaii and Puerto Rico. For these locations, you must select FedEx 2-3 Days. Standard shipping by FedEx ground does not delivery to these locations.
International Shipping Options (To Canada)
FedEx Ground 6-10 Business Days USPS Priority 5-7 Business Days
USPS Express Mail 3-5 Business Days
Note: International buyers are responsible for any customs duty or tax.
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